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professional services

Solution Delivery

IWhen you need a new service or to change an existing Cenitex service, we will work with you to agree on a scope of work and manage the service delivery.
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An experienced Project Manager will be assigned to ensure Cenitex services are delivered to customer requirements, while remaining consistent with Cenitex standards.

What’s Included

  • Detailed delivery planning based on project scope outlines in proposal and associated documentation
  • Review and update (if required) of estimated cost in proposal, based on detailed delivery plan, including customer acceptance of revised cost
  • Breakdown of the total cost of establishment and ongoing operational support
  • Coordinate equipment provisioning, receipt and/or transport (if required)
  • Collaborate with you to document the ‘acceptance plan’ for the technology being implemented
  • Promptly identify and escalate risks and issues
  • Regular project progress reports

Service Offer

  • Hourly subscription for an agreed period. 
  • Solution Consultant Pre-Sales (2 Business Days) 
  • Proposal Preparation                                               
  • Solution Consultant Proposal Preparation



Key Metrics and Servicing

  • Proposal Preparation 10 Business Days