AR 2015-16 Other Disclosures

10.1 Disclosures

10.1.1 Implementation of the Victorian Industry Participation Policy

The Victorian Industry Participation Policy Act 2003 requires departments and public sector bodies to report on the implementation of the Victorian Industry Participation Policy (VIPP). Departments and public sector bodies are required to apply VIPP in all procurement activities valued at $3 million or more in metropolitan Melbourne or $1 million or more for procurement activities in regional Victoria. 

CenITex did not commence or complete any contracts for which a VIPP was required. 

10.1.2 Consultancies

Details of consultancies valued at $10,000 or greater
In 2015-16, there were nine consultancies where the total fee payable to the consultants were $10,000 or greater. The total expenditure incurred during 2015-16 in relation to these consultancies is $517,551. Details of individual consultancies are outlined below.

Consultant Purpose of consultancy
Start date
End date
Total approved project fee (excluding GST)
Expenditure 2015-16
(excluding GST)
Future expenditure
(excluding GST)
UXC CONSULTING Lean IT analysis of customer proposal process 1 Mar 2016 30 Apr 2016
DOING BUSINESS BETTER Lean facilitator for Finance process review
10 Dec 2015
30 Apr 2016
STRATICA Business continuity plan / disaster recovery refinement 1 Jun 2016 1 Oct 2016
ANDREWS GROUP Customer satisfaction benchmarking 2 Nov 2015 30 Nov 2017
BEVINGTON GROUP Agile approach for Corporate Strategy 8 Oct 2015 30 Nov 2015
PITCHER PARTNERS Internal Audit Services
09 Sep 2013
OAKTON Provision of customer performance reporting services 1 Feb 2016 31 May 2016

Details of consultancies under $10,000
In 2015-16, there were seven consultancies engaged, where the total fees payable to the individual consultancies was less than $10,000. Total expenditure incurred during 2015-16 in relation to these consultancies was $32,804.80 (excl. GST).

10.1.3 Information and Communication Technology expenditure

For the 2015-16 reporting period, CenITex had a total ICT expenditure of $5,078,000, with the details shown below.

($ thousand)

Business As Usual (BAU) ICT expenditure

Non=Business As Usual (non-BAU) ICT expenditure
(Total = Operational expenditure and Capital expenditure)
Operational expenditure Capital expenditure
2,538 2,540 1,806 734

10.1.4 Disclosure of major contracts

CenITex has disclosed, in accordance with the requirements of Government policy and accompanying guidelines, all contracts greater than $10 million in value which it entered into during the year ended 30 June 2016. Details of contracts that have been disclosed in the Victorian Government contracts publishing system can be viewed on the internet at:  link to external website opens in a new window

Contractual details have not been disclosed for those contracts for which disclosure is exempted under the Freedom of Information Act 1982 and/or Government guidelines.

10.1.5 Freedom of Information Act 1982

The Freedom of Information Act 1982 allows the public a right of access to documents held by CenITex. For the 12 months ending 30 June 2016, CenITex received two requests for access under Freedom of Information. One of these requests was from a Member of Parliament and the other was from a member of the public. Under section 18 of the FOI Act 1982 both requests were transferred to government departments under section 18(2) of the Act to be dealt with by that Department under the Act. 

Making a request
Access to documents may be obtained through written request to the Freedom of Information Manager, as detailed in section 17 of the Freedom of Information Act 1982. In summary, the requirements for making a request are :

  • It should be in writing
  • It should identify as clearly as possible which document is being requested; and
  • It should be accompanied by the appropriate application fee (the fee may be waived in certain circumstances).

Requests for documents in the possession of the CenITex should be addressed to:

Freedom of Information Manager
PO Box 2750
Melbourne VIC 3001

Requests can also be lodged online at link to external website opens in a new window

Access charges may also apply once documents have been processed and a decision on access is made; for example, photocopying and search and retrieval charges.

Further information regarding Freedom of Information can be found at link to external website opens in a new window

10.1.6 Building and maintenance compliance

CenITex does not own nor control any government buildings. Consequently it is exempt from notifying its compliance with the building and maintenance provisions of the Building Act 1993.

10.1.7 National Competition Policy

Competitive neutrality requires government businesses to ensure that, where services compete (or potentially compete) with the private sector, any advantage arising solely from their government ownership be removed if the services are not in the public interest. Government businesses are required to cost and price these services as if they were privately owned and thus fully cost reflective.

CenITex complies with the requirements of the National Competition Policy by establishing prices for services that are fully cost reflective.

10.1.8 Compliance with the Protected Disclosure Act 2012 (formerly the Whistleblowers Protection Act 2001)

The Protected Disclosure Act 2012 encourages and assists people in making disclosures of improper conduct by public officers and public bodies. The Act provides protection to people who make disclosures in accordance with the Act and establishes a system for matters disclosed to be investigated and for rectifying action to be taken. 

CenITex does not tolerate improper conduct by employees, or the taking of reprisals against those who come forward to disclose such conduct. It is committed to ensuring transparency and accountability in its administrative and management practices and supports the making of disclosures that reveal corrupt conduct, conduct involving substantial mismanagement of public resources, or conduct involving a substantial risk to public health and safety or the environment. 

CenITex will take all reasonable steps to protect people who make such disclosures from any detrimental action in reprisal for making the disclosure. It will also afford natural justice to the person who is the subject of the disclosure to the extent that this is legally possible.

Reporting procedures
Disclosures of improper conduct or detrimental action by CenITex or any of its employees may be made to:

The Protected Disclosure Officer
Ross Gilmour 
Corporate Communications
Phone: (03) 8688 1507

Alternatively, disclosures of improper conduct or detrimental action by CenITex or any of its employees may also be made directly to the Independent Broad-based Anti-corruption Commission at:

Level 1, North Tower, 459 Collins Street
Melbourne VIC 3000
Phone: 1300 735 135
Internet:  link to external website opens in a new window 
Email: See the website above for the secure email disclosure process, which also provides for anonymous disclosures.

Further information
The Protected Disclosure Policy and Procedures, which outline the system for reporting disclosures of improper conduct or detrimental action by CenITex or any of its employees are available on the CenITex website

Disclosures under the Protected Disclosure Act 2012

The number of disclosures made by an individual to CenITex and notified to the Independent Broad-based Anti-corruption Commission
Assessable disclosures

10.1.9 Office-based environmental impacts

CenITex collects data for environmental impacts reporting. The fifth full year of data collection is reported here. The data includes our office-based environmental impacts in three areas: energy, paper and transport. 

Environmental Reporting
Data centres
Data centres
Electricity consumption (megajoules - MJ)
MJ per square metre (m2)
MJ per full-time employee ( FTE)
Paper consumption (reams)
Reams per FTE
Motor vehicle use (kilometres)
km per FTE

Water and waste
CenITex pays indirectly for water consumption and waste disposal as part of the 80 Collins Street lease, billed as a percentage of the whole of the property budget across 50 floors. This is standard practice in leased buildings. Therefore, we do not keep data as we do not process direct accounts from these suppliers.

Where possible, CenITex buys equipment from WoVG contracts and state purchasing panels to take advantage of environmental requirements covered for all departments in tenders and contracts.

The contracts and panels we purchase from include:

  • intra-Government Secured Network (iGSN)
  • Servers and Storage Equipment contract
  • Multi-Function Device
  • Citrix WoVG contract
  • WoVG Data Centre contract
  • Microsoft Enterprise Agreement

When we go to market we include:

  • clauses in quotes and tender documents requiring tenderers to disclose environmental practices
  • appropriate weighting of environmental considerations in quotes and tenders.

10.1.10 Additional information

For additional information contact:

Corporate Communications 
PO Box 2750
Melbourne VIC 3001

10.2 Disclosure index

Legislation Requirement Reference

Ministerial Directions

Report of operations – FRD guidance
Charter and purpose  
FRD 22G Manner of establishment and the relevant Ministers 3 & 4.1
FRD 22G Purpose, functions, powers and duties 3 & 4.1
FRD 8D Departmental objectives, indicators and outputs Preamble
FRD 22G Key initiatives and projects 5.3, 6.1 - 6.2
FRD 22G Nature and range of services provided 6.1 - 6.3
Management and structure  
FRD 22G Organisational structure 4.4
Financial and other information  
FRD 10A Disclosure index 10.2
FRD 12A Disclosure of major contracts 10.1.4
FRD 15C Executive officer disclosures Financial Report note 21
FRD 22G Employment and conduct principles 7.2
FRD 22G Occupational health and safety policy 7.3
FRD 22G Summary of the financial results for the year Financial Report
FRD 22G Significant changes in financial position during the year Financial Report
FRD 22G Major changes or factors affecting performance 8.2 - 8.3
FRD 22G Subsequent events Financial Report note 24
FRD 22G Application and operation of Freedom of Information Act 1982 10.1.5
FRD 22G Compliance with the building and maintenance provisions of the Building Act 1993 10.1.6
FRD 22G Statement on National Competition Policy 10.1.7
FRD 22G Application and operation of the Protected Disclosure Act 2012 10.1.8
FRD 22G Details of consultancies over $10,000 10.1.2
FRD 22G Details of consultancies under $10,000 10.1.2
FRD 22G Disclosure of ICT expenditure 10.1.3
FRD 22G Statement of availability of other information 10.1.10
FRD 24C Reporting of office-based environmental impacts 10.1.9
FRD 25B Victorian Industry Participation Policy disclosures 10.1.1
FRD 29A Workforce data disclosures 7.1
SD 4.5.5 Attestation for compliance with Ministerial Standing Direction 4.5.5 see below
SD 4.2(g) Specific information requirements see below
SD 4.2(j) Sign-off requirements preamble
Financial statements required under Part 7 of the FMA  
SD 4.2(a) Statement of changes in equity Financial Report
SD 4.2(b) Operating statement Financial Report
SD 4.2(b) Balance sheet Financial Report
SD 4.2(b) Cash flow statement Financial Report
Other requirements under Standing Direction 4.2  
SD 4.2(c) Compliance with Australian accounting standards and other authoritative pronouncements Financial Report note 1
SD 4.2(c) Compliance with Ministerial Directions Financial Report note 1
SD 4.2(d) Rounding of amounts Financial Report note 1
SD 4.2(c) Accountable officer’s declaration Financial Report
SD 4.2(f) Compliance with Model Financial Report Financial Report note 1
Other disclosures as required by FRDs in notes to the financial statements  
FRD 9A Departmental disclosure of administered assets and liabilities by activity Financial Report note 15
FRD 11A Disclosure of ex-gratia payments Financial Report note 18
FRD 21B Disclosures of Responsible Persons, Executive Officers and other personnel (contractors with significant management responsibilities) in the Financial Report Financial Report notes 20, 21
FRD 103F Non-financial physical assets Financial Report notes 6, 7
FRD 110 Cash flow statements Financial Report
FRD 112D Defined benefit superannuation obligations Financial Report note 12

Freedom of Information Act 1982 10.1.5
Building Act 1983 10.1.6
Protected Disclosure Act 2012 10.1.8
Victorian Industry Participation Policy Act 2003 10.1.1
Financial Management Act 1994 preamble

10.3 Our websites

CenITex has an online presence in three website environments:

Website Audience
Staff intranet CenITex staff
insITe CenITex staff and customers
Internet General public, CenITex customers and staff
  Website address :

10.4 Glossary of terms

ARC Audit and Risk Committee
CIO Chief Information Office/r
CPI Consumer Price Index
Departments Department of Economic Development, Jobs, Transport and Resources (DEDJTR)
Department of Environment, Land, Water and Planning (DELWP)
Department of Health and Human Services (DHHS)
Department of Justice and Regulation (DJR)
Department of Premier and Cabinet (DPC)
Department of Treasury and Finance (DTF)
EBA Enterprise Bargaining Agreement
ELA Enterprise Licence Agreement
Executive In the Victorian Public Service, a person employed as a public service body head or other executive under Part 3, Division 5 of the Public Administration Act 2004. The definition of an executive officer does not include statutory officers unless they are specifically declared to be employed under the executive employment provisions of the Public Administration Act 2004.
FTE Full-time equivalent. One FTE is the equivalent of one person working full-time for one financial year. For example, two persons, each working 2.5 days per week (or 0.5 of standard hours) equals one FTE.
GIPS Government Identity Provisioning Service
GSP Government Shared Platform
ICT Information and Communications Technology
ITIL Information Technology Infrastructure Library
MoG Machinery of Government
MPLS Multiprotocol Label Switching
MOU Memorandum of Understanding
Project Atlas Program of work to outsource CenITex services to the private sector
Public Sector All organisations (i.e. VPS departments and agencies, as well as public entities) covered by the Public Administration Act 2004.
Remedy Tool for managing internal service desk calls
SAC Stakeholder Advisory Committee
SAN Storage Area Network
SOE Standard operating environment
state agencies Administrative unit of state government providing community and other services. State agencies mentioned in this report:
  • Public Transport Victoria (PTV)
  • Victorian Ombudsman (VO)
  • VicForests
  • Environment Protection Authority (EPA)
  • Taxi Services Commission (TSC)
  • Office of the Governor
  • Victorian Public Sector Commission
  • Office of the Chief Parliamentary Counsel
  • Public Record Office Victoria
  • Victorian Multicultural Commission
  • Transport Safety Victoria
  • Metropolitan Waste and Resource Recovery Group
  • Court Services Victoria (CSV)
Victorian public sector All Victorian organisations (i.e. Victorian Public Service departments and agencies, as well as public entities) covered by the Public Administration Act 2004.
VDI Virtual Desktop Infrastructure
VPS Victorian Public Service (see also Victorian public sector)
VOIP Voice Over Internet Protocol
WoVG Whole of Victorian Government

Risk attestation 1 

I, Michael Vanderheide, certify that CenITex has risk management processes in place consistent with the Australian/New Zealand International Risk Management Standard, and that an internal control system is in place enabling the executive to understand, manage and satisfactorily control risk exposures, except for the following elements: 

Risk management processes are effective in managing risks to a satisfactory level and it is clear who is responsible for managing each risk. Partially Compliant - CenITex is in the process of implementing the recommendations of an Enterprise Risk Management Internal Audit. The implementation of these recommendations, which will be finalised during 2016-17, will enhance risk management processes within CenITex.
The agency risk profile has been reviewed within the past 12 months. Partially Compliant – CenITex reviewed its risk profile under the oversight of the Risk and Audit Committee and the revised profile was approved in September 2016.
image of signature of Michael Vanderheide

 Michael Vanderheide
Chief Executive
5 September 2016

1 Risk Attestation approved by the Audit and Risk Committee on 5 September 2016.

Level 32, 80 Collins Street
Melbourne VIC 3000

Tel: +61 3 8688 1872
Fax: +61 3 8688 1300 


Authorised by the Victorian Government, 1 Treasury Place, Melbourne. 

© Copyright State of Victoria 2016.
ISSN: 1837-4913
Published November 2016