AR 2016-17 Other Disclosures
10.1 Disclosures
10.1.1 Implementation of the Victorian Industry Participation Policy
The Victorian Industry Participation Policy Act 2003 requires departments and public sector bodies to report on the implementation of the Victorian Industry Participation Policy (VIPP). Departments and public sector bodies are required to apply VIPP in all procurement activities valued at $3 million or more in metropolitan Melbourne or $1 million or more for procurement activities in regional Victoria.
CenITex did not commence or complete any contracts for which a VIPP was required.
10.1.2 Consultancies
Details of consultancies (valued at $10,000 or greater)
In 2016/17, there were 10 consultancies where the total fee payable to each of the consultants was $10,000 or greater. The total expenditure incurred during 2016/17 in relation to these consultancies was $680,483.63. Details of individual consultancies are outlined below.
| Consultant | Purpose of consultancy |
Start date
|
End date
|
Total approved project fee (excluding GST)
|
Expenditure 2016-17
(excluding GST) |
Future expenditure
(excluding GST) |
| UXC CONSULTING | Lean and agile for Customer Improvement Project | 13 Apr 2016 | 30 Jun 2016 |
$249,772.73
|
$183,171.14
|
Nil
|
| STRATICA | Business continuity plan / disaster recovery refinement | 1 Jun 2016 | 31 Dec 2016 |
$138,181.82
|
$133,636.36
|
Nil
|
| ANDREWS GROUP | Customer satisfaction benchmarking | 2 Nov 2015 | 30 Nov 2017 |
$90,000
|
$23,310.00
|
$66,690.00
|
| BEVINGTON GROUP | Lean accreditation | 25 Jul 2016 | 30 Jun 2017 |
$38,065.00
|
$35,442.00
|
Nil
|
| ISG INFORMATION SERVICES GROUP | Application software solution market research | 25 Jul 2016 |
2 Sep 2016
|
$91,113.66
|
$91,113.66
|
Nil
|
| KPMG | Provision of probity advisory services | 18 Aug 2016 | 17 Aug 2017 |
$72,727.27
|
$32,270.00
|
$40,500.00
|
| TRUSTED IMPACT | Development of 2-year CenITex Customer Cybersecurity Strategy and threat risk assessment report | 6 Jun 2016 | 30 Dec 2016 |
$68,600.00
|
$68,600.00
|
Nil
|
| PRICE WATERHOUSE COOPERS | Procurement reform review | 4 Oct 2016 | 21 Apr 2017 |
$43,584.55
|
$38,868.19
|
Nil
|
| PRICE WATERHOUSE COOPERS | Procurement services probity audit | 5 Oct 2016 | 26 Oct 2018 |
$134,298.18
|
$132,796.36
|
Nil
|
| KPMG | Accreditation services | 10 Nov 2016 | 31 May 2017 |
$77,181.80
|
$77,181
|
Nil
|
Details of consultancies under $10,000
In 2016/17, four consultancies were engaged, where the total fees payable to the individual consultancies was less than $10,000. Total expenditure incurred during 2016/17 in relation to these consultancies was $19,833.30 (excl. GST).
10.1.3 Information and Communication Technology expenditure
For the 2016-17 reporting period, CenITex had a total ICT expenditure of $4,162,000, with the details shown below.
($ thousand)
| All operational ICT expenditure | ICT expenditure related to projects to create or enhance ICT capabilities | ICT expenditure related to projects to create or enhance ICT capabilities | ICT expenditure related to projects to create or enhance ICT capabilities |
| Business As Usual (BAU) ICT expenditure (Total) |
Non=Business As Usual (non-BAU) ICT expenditure (Total = Operational expenditure and Capital expenditure) |
Operational expenditure | Capital expenditure |
|
2,795
|
1,367
|
1,213
|
154
|
ICT expenditure refers to CenITex’s costs in consuming business-enabling ICT services to support our own business operations. It comprises Business As Usual (BAU) ICT expenditure and non-Business As Usual (Non-BAU) ICT expenditure. Non-BAU ICT expenditure relates to extending or enhancing CenITex’s current ICT capabilities. BAU ICT expenditure is all remaining ICT expenditure which primarily relates to ongoing activities to operate and maintain the current ICT capability.
10.1.4 Disclosure of major contracts
CenITex has disclosed, in accordance with the requirements of Government policy and accompanying guidelines, all contracts greater than $10 million in value which it entered into during the year ended 30 June 2017. Details of contracts that have been disclosed in the Victorian Government contracts publishing system can be viewed at: procurement.vic.gov.au.
Contractual details have not been disclosed for contracts where disclosure is exempted under the Freedom of Information Act 1982 and/or Government guidelines.
10.1.5 Freedom of Information Act 1982
The Freedom of Information Act 1982 allows the public a right of access to documents held by CenITex. For the 12 months ending 30 June 2017, CenITex did not receive any requests for access under Freedom of Information.
Making a request
Access to documents may be obtained through written request to the Freedom of Information Manager, as detailed in section 17 of the Freedom of Information Act 1982. In summary, the requirements for making a request are :
- It should be in writing
- It should identify as clearly as possible which document is being requested; and
- It should be accompanied by the appropriate application fee (the fee may be waived in certain circumstances).
Requests for documents in the possession of the CenITex should be addressed to:
Freedom of Information Manager
CenITex
PO Box 2750
Melbourne VIC 3001
Requests can also be lodged online at foi.vic.gov.au.
Access charges may also apply once documents have been processed and a decision on access is made; for example, photocopying and search and retrieval charges.
Further information regarding Freedom of Information can be found at foi.vic.gov.au.
10.1.6 Compliance with the Building Act 1993
CenITex does not own nor control any government buildings. Consequently it is exempt from notifying its compliance with the building and maintenance provisions of the Building Act 1993.
10.1.7 National Competition Policy
Under the National Competition Policy (NCP), the guiding legislative principle is that legislation, including future legislative proposals, should not restrict competition unless it can be demonstrated that:
- the benefits of the restriction to the community as a whole outweigh the costs; and
- the objectives of the legislation can only be achieved by restricting competition.
CenITex continues to comply with the requirements of the NCP by establishing prices for services that are fully cost reflective.
Competitive neutrality requires government businesses to ensure where services compete, or potentially compete with the private sector, any advantage arising solely from their government ownership be removed if it is not in the public interest. Government businesses are required to cost and price these services as if they were privately owned. Competitive neutrality policy supports fair completion
between public and private businesses and provides government businesses with a tool to enhance decisions on resource allocation. This policy does not override other policy objectives of government and focuses on efficiency in the provision of service.
10.1.8 Compliance with the Protected Disclosure Act 2012
The Protected Disclosure Act 2012 encourages and assists people in making disclosures of improper conduct by public officers and public bodies. The Act provides protection to people who make disclosures in accordance with the Act and establishes a system for matters disclosed to be investigated and for rectifying action to be taken.
CenITex does not tolerate improper conduct by employees, or the taking of reprisals against those who come forward to disclose such conduct. It is committed to ensuring transparency and accountability in its administrative and management practices and supports the making of disclosures that reveal corrupt conduct, conduct involving substantial mismanagement of public resources, or conduct involving a substantial risk to public health and safety or the environment.
CenITex will take all reasonable steps to protect people who make such disclosures from any detrimental action in reprisal for making the disclosure. It will also afford natural justice to the person who is the subject of the disclosure to the extent that this is legally possible.
Reporting procedures
Disclosures of improper conduct or detrimental action by CenITex or any of its employees may be made to:
The Protected Disclosure Officer
Corporate Communications
CenITex
Phone: (03) 8688 1507
Alternatively, disclosures of improper conduct or detrimental action by CenITex or any of its employees may also be made directly to the Independent Broad-based Anti-corruption Commission at:
Level 1, North Tower, 459 Collins Street
Melbourne VIC 3000
Phone: 1300 735 135
Internet: www.ibac.vic.gov.au
Email: See the website above for the secure email disclosure process, which also provides for anonymous disclosures.
Further information
The Protected Disclosure Policy and Procedures, which outline the system for reporting disclosures of improper conduct or detrimental action by CenITex or any of its employees are available on the CenITex website.
Disclosures under the Protected Disclosure Act 2012
|
2016-17
|
2015-16
|
|
| The number of disclosures made by an individual to CenITex and notified to the Independent Broad-based Anti-corruption Commission |
Number
|
Number
|
| Assessable disclosures |
0
|
0
|
10.1.9 Office-based environmental impacts
CenITex collects data for environmental impacts reporting. The sixth full year of data collection is reported here. The data includes our office-based environmental impacts in three areas: energy, paper and transport.
|
Environmental Reporting
|
|||||
|
2016-17
|
2015-16
|
||||
|
Offices
|
Data centres
|
Offices
|
Data centres
|
||
| Electricity consumption (megajoules - MJ) |
3,866,872
|
22,086,549
|
3,854,666
|
21,673,759
|
|
| MJ per square metre (m2) |
491
|
13,038
|
546
|
11,492
|
|
| MJ per full-time employee ( FTE) |
6,854
|
39,151
|
7,298
|
41,033
|
|
| Paper consumption (reams) |
1,910
|
2,244
|
|||
| Reams per FTE |
3.39
|
4.25
|
|||
| Motor vehicle use (kilometres) |
157,717
|
106,728
|
|||
| km per FTE |
280
|
199
|
|||
Water and waste
CenITex pays indirectly for water consumption and waste disposal as part of the 80 Collins Street lease, billed as a percentage of the whole of the property budget across 50 floors. This is standard practice in leased buildings. Therefore, we do not keep data as we do not process direct accounts from these suppliers.
Procurement
Where possible, CenITex buys equipment from WoVG contracts and state purchasing panels to take advantage of environmental requirements covered for all departments in tenders and contracts. The contracts and panels we purchase from include:
- Stationery & Workplace Consumables
- Multifunctional devices and printers contract
- Citrix Systems Asia Pacific contract
- WoVG Data Centre contracts
- End User Computing Equipment contract
- IT Infrastructure register
- Telecommunications (TPAMS2025) service contract
10.1.10 Additional information
For additional information contact:
Corporate Communications
CenITex
PO Box 2750
Melbourne VIC 3001
Australia
corporate.communications@cenitex.vic.gov.au
10.2 Disclosure index
10.3 Our websites
CenITex has an online presence in three website environments:
| Website | Audience |
| Staff intranet | CenITex staff |
| insITe | CenITex staff and customers |
| Internet | Public, CenITex customers and staff |
| www.cenitex.vic.gov.au |
10.4 Glossary of terms
| ARC | Audit and Risk Committee |
| CFO | Chief Finance Officer |
| CIO | Chief Information Office/r |
| CPI | Consumer Price Index |
| Departments | Department of Economic Development, Jobs, Transport and Resources (DEDJTR) Department of Environment, Land, Water and Planning (DELWP) Department of Health and Human Services (DHHS) Department of Justice and Regulation (DJR) Department of Premier and Cabinet (DPC) Department of Treasury and Finance (DTF) |
| Executive | In the Victorian Public Service, a person employed as a public service body head or other executive under Part 3, Division 5 of the Public Administration Act 2004. The definition of an executive officer does not include statutory officers unless they are specifically declared to be employed under the executive employment provisions of the Public Administration Act 2004. |
| FTE | Full-time equivalent. One FTE is the equivalent of one person working full-time for one financial year. For example, two persons, each working 2.5 days per week (or 0.5 of standard hours) equals one FTE. |
| GSP | Government Shared Platform |
| ICT | Information and Communications Technology |
| ITIL | Information Technology Infrastructure Library |
| MoG | Machinery of Government |
| MPLS | Multiprotocol Label Switching |
| MOU | Memorandum of Understanding |
| Public Sector | All organisations (i.e. VPS departments and agencies, as well as public entities) covered by the Public Administration Act 2004. |
| Remedy | Tool for managing internal service desk calls |
| SAC | Stakeholder Advisory Committee |
| SOC | Security Operations Centre |
| state agencies | Administrative unit of state government providing community and other services. State agencies mentioned in this report:
|
| Victorian public sector | All Victorian organisations (i.e. Victorian Public Service departments and agencies, as well as public entities) covered by the Public Administration Act 2004. |
| VPS | Victorian Public Service (see also Victorian public sector) |
| WoVG | Whole of Victorian Government |
Risk attestation *
I, Randall Straw, certify that CenITex has risk management processes in place consistent with the Australian/New Zealand International Risk Management Standard, and that an internal control system is in place that enables the executive to understand, manage and satisfactorily control risk exposures, except for the following elements:
| Risk management processes are effective in managing risks to a satisfactory level and it is clear who is responsible for managing each risk. | Partially Compliant - CenITex is in the process of implementing the recommendations of an Enterprise Risk Management Internal Audit. The implementation of these recommendations, which will be finalised during 2017-18, will enhance risk management processes within CenITex. |
Randall Straw
Chairman
29 June 2017
* Risk attestation approved by the Audit and Risk Committee on 24 May 2017
