Supporting a modern, agile and productive public sector
The Cenitex Customer Service Catalogue has various services, grouped into five service categories.
Identity and Access Management (IDAM) is the foundation of the IT journey for many organisations. The challenge is ensuring that you have the appropriate mix of technology, process and procedures in place for your business to get the most out of today’s IT challenges.
Cenitex can help you easily manage base functionality such as onboard/offboarding of staff, and the management of access to data and resources for all your staff.
We can also help with your identity management when you want to start leveraging cloud services. Cenitex has the capabilities and knowledge to federate your identities to the cloud whether that is for Office 365, Azure, or AWS hosting.
Supporting a highly mobile, agile and modern government, and facilitating the move toward activity based working has driven the need for greater collaboration and flexibility to work anywhere.
To meet the needs of a modern government, Cenitex has developed its capability to provide end to end support within the network space with services ranging from a complete managed LAN/WAN, corporate and guest wi-fi through to on-demand networks for mobile devices.
Cenitex can be engaged in a number of ways, from support for an existing environment and overlaying efficiency gained in supporting and aggregating demand across a large government customer base, or customer can choose to leverage the government shared platform which has been developed to provide customers with further efficiency, scalability, security and flexibility.
Business increasingly looks to the cloud to provide speed and efficiency to deliver for their customers. Victorian Government is no different and the Cloud provides a reliable mechanism to deliver services to the public quickly and efficiently.
Cenitex provides a safe and secure vehicle for Victoria’s state and local governments to consume Cloud services by establishing a strong capability across both AWS and Azure. This gives our customers the confidence and peace of mind that they are meeting the necessary Victorian Government standards.
Cenitex also continues to offer hosting capability across two Enterprise grade (Tier-3) data centres with varying services from purely providing data centre facilities, through to a full virtual compute and storage capability within our own private cloud.
Security is paramount in today’s landscape, and Cenitex has built a complete end-to-end security posture to ensure our services meet government compliance and security standards. We offer a range of security services, from end-point protection, threat and vulnerability management, email protection and advanced threat prevention, to user education and training services.
Due to this ever-changing landscape and continuous need for cyber security vigilance, Cenitex provides your business with real-time threat management. We have a 24x7 Security Operation Centre leveraging a global intelligence partner and a team of government security specialists; and offer round the clock monitoring, incident management and event correlation across customer critical assets to ensure potential threats are identified and dealt with quickly.
Mobility, flexibility and ease of collaboration has driven the need for an immediate and ongoing digital workspace transformation across government.
In support this digital workspace transformation, Cenitex has tailored its capability and technology across the market to enable this digital transformation.
Providing services such as Office 365 tailored to meet strict government compliance and security controls, device management capability providing the flexibility for user to work from their chosen device whilst still ensuring government data and information, through to modern solution to managing a traditional workspace environment.
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