VicGov Chat
Secure generative artificial intelligence (AI), built by government for government
VicGov Chat enables Victorian Government staff to safely use generative AI. It streamlines work such as drafting, summarising, and research – all within a secure, compliant environment designed to protect government.
Service Snapshot
Generate drafts and adjust text complexity to suit the audience
Process large datasets and extract key insights such as survey feedback
Summarise documents and meeting transcripts into key points
Enhance productivity and free up time by simplifying day-to-day activities.
Search and interact with documents to find information
Generate images for internal use
Key benefits for government
Closed System: Keeps government information confidential and compliant by design.
Cost Effective: Provides the benefits of GenAI at a lower cost than commercial tools.
Secure AI Environment: Hosted within Victorian Government infrastructure, ensuring sovereignty, privacy, and alignment with security standards.
Single interface: Seamlessly integrates with existing government (SSO and MFA) for ease of adoption across organisations.
Increase output: Enhances productivity and frees up time for Victorian public sector staff to focus on high-value work, by simplifying day-to-day activities.
Government end user insights
Users saved an average of 30 – 120 minutes per week by using VicGov Chat.
87% of users would recommend VicGov Chat to colleagues.
89% of users found VicGov Chat easy to use.
“This would be an incredibly beneficial tool for the Victorian public sector, improving efficiency and likely increasing the standard of work across the service.”
SOURCE: CX Research; ‘VicGov Chat Post Pilot Evaluation’ survey (n = 112), August 2025.
Talk to our team
If you want to learn more about VicGov Chat and other business solutions offered by Cenitex, please contact our team.