Collab365
Combining expert support and seamless administration of Microsoft 365’s enterprise tools.
Collab365 offers end-user support services atop the suite of Microsoft 365-based productivity and collaboration tools. Cenitex provides Microsoft 365 tenancy and end-user administration along with integration of the service with other business components to support a modern, agile, and productive workforce.
Service Summary
Collab365 provides Victorian Government employees with the configuration, operation, end-user support and tenancy administration for Microsoft 365 workloads.
The service is based on the enterprise versions of Microsoft 365 and comprises the following main workloads: Exchange, Teams, SharePoint, OneDrive, Viva Engage, Forms, and Microsoft 365 (Web) Apps for Enterprise (Word; Excel; PowerPoint; OneDrive; OneNote; Forms). The following Cenitex capabilities are also included: Microsoft Document Protective Labels, and Managed Licences within the Shared Tenancy Full Support offering (optional for other Collab365 offerings).
Customers can select a support model that best suits their business needs, leveraging a shared tenancy with full administration, or choosing either full or shared administration in their own dedicated tenancy.
Collab365 Terms and Conditions
Shared Tenancy
Your organisation is part of the shared tenancy which is fully managed on your behalf according to Victorian Government guidelines.
Dedicated Tenancy
Your organisation has its own tenancy. You can share the management with Cenitex or have Cenitex fully manage it for you according to Victorian Government guidelines.
Exchange Support
You manage your own tenancy but need specialised help with the management and operation of Exchange online.
How will this help you?
Enhances collaboration across Victorian Government departments and agencies
Reduces costs by retiring outdated systems
Supports business continuity and remote working from any location with internet access
Supported by trained collaboration engineers who understand unique government requirements
Keeps software tools up to date with the latest features
Ongoing supply and management of licenses can be provided within the tenancy, as well as Microsoft enterprise agreement true-up and forecast support
Talk to our team
If you want to learn more about United Collab365 and other Collaboration and Productivity solutions
offered by Cenitex, please book in some time with our team.