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professional services

Disaster Recovery Design

The Disaster Recovery Design Service assists you with the planning of the recovery of your critical business systems at an alternate site, in the event of a total loss at the primary data centre site housing your production business systems.

What’s Included

Disaster Recovery Plan Development

  • Disaster Recovery specialists can assist you and your Disaster Recovery team to develop Disaster Recovery Plans that align to your Business Continuity Plans.

Disaster Recovery Solution Delivery

  • Solution design and implementing technical solutions that achieve recovery time objectives (RTO) and recovery point objectives (RPO) and Key Performance Indicators (KPIs) identified in your organisation’s Business Continuity processes.

Lifecycle Management of Disaster

  • Recovery Plans
  • Integration of Disaster Recovery as a part of the normal lifecycle management processes: 
    • Change Management
    • Configuration Management
    • Architecture
    • Service Level Agreement 

Scheduled testing of Disaster 

  • Recovery Plans
  • Disaster Recovery paper-based walkthrough 
  • Disaster Recovery operational testing


  • Disaster Recovery and or Business Continuity Plan(s)

Service Offer

Recovery Design services are based on business requirements, and time and materials. 


  • Technical Architect                                                   
  • Database Administration                                       
  • Identity Management                                               
  • Server Engineer                                                         
  • Network Engineer     

Key Metrics and Servicing

  • Request fulfilment, business days 8am to 6pm