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Digital Workplace

The Digital Workplace provides a common workplace experience across Windows 10, MacOS, iOS, and Android devices. The service combines this delivery platform with a corporate application portal, Single Sign-on and a corporate network tunnel to deliver a fully operational work platform no matter from where the device is connected, whether that is the corporate network or the Internet.

Tailored for the Victorian Government, Digital Workplace provides a standard desktop platform and non-Microsoft software licensing, including support of the Digital Workplace.

The service is complemented with Security Services providing a variety of information technology security services, ranging from policy development to intrusion detection support, to maintain and improve the overall security program.

Provided for Customers that subscribe to the Shared Government Microsoft Tenancy and Customers that have their own Microsoft Tenancy.

Customers determine the Collab365 option that they subscribe to for the whole Department/Agency. 

What’s Included

  • Digital Workplace User Access 
  • Digital Workplace Device Management  


  • Cyber Security
  • GO Office 365
  • Government Shared Identity
  • Network Connectivity
  • Service Management and First Level Support
  • Virtual Workplace


  • None


  • Application Packaging
  • Digital Workplace Device Management
  • Digital Workplace Mobile Device Support Offering (Device)
  • Executive IT Support
  • Local Administration Access
  • Printing Support
  • Productivity Application Upgrade
  • Storage
  • Storage Backup and Restore
  • VIP Support


Service Offer

  • Digital Workplace Offering (Device)

Service Request

  • None

Service Level

  • Accessible 24/7/365
  • Request fulfilment business hours
  • Available 99.8%