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WORkplace Computing

Go Desktop DFFH/DoH

The GO Desktop DFFH/DoH provides a standard desktop platform and non-Microsoft software licensing.

The Desktop includes Integration Support, provided via a single point of contact for department and agency staff to get timely help with their workplace technology needs. 

The service is complemented with Security  Services providing a variety of information technology security services, ranging from policy development to intrusion detection support, to maintain and improve the overall security program.


What’s Included

  • Desktop Device Management
  • Security Services
  • Second Level Support

Required

  • Cyber Security
  • Government Shared Identity
  • Network Connectivity
  • Service Management and First Level Support
  • Virtual Workplace

Prerequisite

  • None

Add-On

  • Application Packaging
  • Executive IT Support
  • GO Connect
  • Local Administration Access
  • Printing Support
  • Productivity Application Upgrade
  • Storage
  • Storage Backup and Restore
  • VIP Support

Service Offer

  • GO Desktop DFFH/DoH Offering (Device)

Service Request

  • None


Service Level

  • Accessible 24/7/365
  • Request fulfilment business hours
  • Available 99.8%